77jy FAQ —
Your answers, right here

To register at 77jy, you need an active mobile number or email address and must be at least 18 years old. Registration is completely free and takes just 2-3 minutes. For future withdrawals, you will need to complete KYC verification by submitting a copy of your National ID (NID) or passport.

• Active Bangladeshi mobile number
• Valid email address
• Age 18 or above
• Strong password (at least 8 characters)

No. Under 77jy's rules, each person may only hold one account. If multiple accounts are detected, all will be closed and balances may be forfeited. If you are having trouble accessing an existing account, contact our support team instead of creating a new one.

Yes, you can update your mobile number or email address from Account Settings. Identity verification is required, and changes may take up to 24 hours to take effect. For security reasons, this process is completed step by step.

KYC (Know Your Customer) verification is mandatory under international regulations. It is in place to prevent money laundering and protect minors. Submitting a clear photo of your NID or passport typically completes verification within 24-48 hours. Withdrawals are restricted without KYC.

77jy supports the most popular payment methods in Bangladesh:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Selected Bangladeshi Banks
• Cryptocurrency: USDT (TRC20/ERC20), BTC

All payment methods are secured with SSL encryption.

The minimum deposit at 77jy is just BDT 500, while the maximum varies by payment method. With bKash and Nagad, you can deposit up to BDT 25,000 per transaction. For larger amounts, use bank transfer or crypto.

Withdrawals from KYC-verified accounts are generally processed within 15 minutes to 2 hours. During peak times or for larger amounts, it may take up to 24 hours. Bank transfers can take 1-3 business days.

Deposits are usually credited to your account within 1–5 minutes. If your balance has not updated after 15 minutes, contact support chat with your payment slip or transaction ID. This is typically caused by a technical delay and is resolved quickly.

No. For security reasons, withdrawals can only be sent to your registered and verified payment number. Withdrawals to third-party numbers or another person's account are not permitted. This is part of our anti-money laundering policy.

A welcome bonus is automatically credited after your first deposit when you open a new account at 77jy. Use a promo code during registration (if applicable) and meet the minimum deposit requirement to qualify. See the Promotions page for full bonus terms and conditions.

A wagering requirement is the condition that determines how many times you must bet the bonus amount before you can withdraw it. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must place a total of BDT 20,000 in bets before withdrawing. A time limit also applies — typically 7 to 30 days.

Share your referral link with friends. When a friend registers using your link and makes their first deposit, you will receive the specified referral bonus. The bonus amount may change monthly. See the Promotions page for details.

77jy offers betting on 30+ sports including cricket, football, tennis, badminton, basketball, and hockey. Special odds are available for IPL, BPL, Bangladesh national team matches, the FIFA World Cup, and other major tournaments — tailored for Bangladeshi users.

Live betting lets you place bets in real time while a match is in progress. Odds change every moment, so quick decisions matter. Simply log in, go to the Live section, and select an ongoing match. A stable internet connection will give you the best experience.

If a match is cancelled, postponed, or left incomplete, your stake is generally refunded. For parlay bets, the cancelled event is removed and the remaining selections are settled as usual. Full terms and conditions can be found on the Terms & Conditions page.

77jy Live Casino features live baccarat, blackjack, roulette, Teen Patti, Andar Bahar, and many more games. Play with professional dealers in real time via HD video streaming, fully compatible with both mobile and desktop devices.

You can download the 77jy app directly from our download page. Android users can download and install the APK file. iOS users should follow the instructions on the app page. Do not download from any third-party sources — this poses a security risk.

Android normally shows a warning when installing APKs from outside the Google Play Store. To proceed, enable "Unknown Sources" or "Install Unknown Apps" in your phone's settings. It is safe to turn this off again after installation. Only download from the official link at 77jy.pro.

77jy uses SSL/TLS encryption, two-factor authentication (2FA), and suspicious activity detection technology. Never share your password with anyone, and avoid logging in on public Wi-Fi. Keep 2FA enabled for added security.

77jy is committed to responsible gaming. You can set daily or weekly deposit limits from your account settings. Temporary or permanent self-exclusion is also available if needed. Visit our Responsible Gaming page for more information.

Change your password immediately and notify the support team. They will promptly lock your account and begin an investigation. To prevent this from happening again, keep 2FA enabled and never share your login details with anyone.

No, 77jy is strictly prohibited for anyone under 18. Age is verified during registration, and identity documents are required to confirm age during the KYC process. Any account found to belong to a minor will be closed immediately.